Price: ₹24,999 - ₹18,999.00
(as of Jul 08,2024 17:48:24 UTC – Details)
“…All features work as expected. Some callouts:- Pre filter (the black filter next to RO) comes included. I dint realise this….” Read more
Introducing 2 year filter life: Save up to ₹13,500 on total ownership and service costs over 6 years with smart rinse technology that needs no service for 2 years. (Tested in government-certified labs up to 1500ppm TDS, 100ppm hardness, and 1 NTU turbidity. Actual results may vary based on water input)
10-stage water purification: Aqua purification comprises 10 crucial stages, including UV, copper charged filter and providing water enriched with alkaline, and essential minerals.US FDA certified 99.99% pure water
2 year unconditional warranty: All filters, membranes & electrical parts changes covered at zero service cost. Avail warranty in one-click from the Urban Company app
In-tank UV: Enhances water safety with continuous UV light in the tank, eliminating germs, bacteria, and viruses for 24X7 protection against infections providing mineral-enriched, pure, and safe RO water
Ideal for all water sources: Tanker, borewell, municipal and tap water
8 liter storage: 8L food grade tank which keeps the water mineral-enriched and free from harmful chemicals making it fit for consumption. Suitable for home & office
Free installation by Urban Company at your preferred date and time. In high rise buildings where input pressure exceeds 30 PSI, a Pressure Reducing Value will be installed at an additional cost of ~₹500. In low rise building and independent houses where input pressure is below 5 PSI, a Pressure Enhancing Kit will be installed at an additional cost up to ~₹250
Box contents: Water Purifier, Pre-filter, installation kit, digital user manual & warranty card
Customers say
Customers like the taste, quality and ease of installation of the water purification unit. For example, they mention that the taste is good, the subtle metallic taste of copper is in the water it produces and that it’s good to drink. They appreciate the water quality, value, and appearance. That said, opinions are mixed on service and the touch panel.
AI-generated from the text of customer reviews
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Raghav Chandra –
Beautiful ð
Very happy with the device and the installation process. Infact, I’d have never imagined an RO device would give me so much excitement , specially how good it looks. The 2yr no-service promise and IoT are probably what will matter to me more later, but today’s excitement is all about looks. Here is a breakdown.
Why a new RO:
I had a regular “dolphin” design RO , white and plastic looking with a transparent water holder. It worked fine for the most part. Occassionally it would need servicing and repair. Some part recently again broke so decided to just buy a new one. Usually, I’d have just called UC to again fix it but I wanted to give this RO a try. It did bother me slightly that the RO i had just looked really really plasticy and bad in the kitchen. Plus 2yr warrenty meaning lesser fixing and chores in a year.
Delivery and packaging:
Unfortunately, the delivery was delayed by Amazon with no new exact date. The installation request was already scheduled for next day. I had to escalate this to UC support, dint know what else to do.
Support experience:
Good news is, UC support was extremely proactive. They called me night and day to ensure I got the package. Rescheduled my installation to the very next morning on my req (delivery happened at night. got professional at 8am next day)! Made up and more for the delay and anxiety in delivery.
Native RO unboxing and first look:
This is what got me most excited that I’m actually writing a review. All i have to say is, it’s a good looking machine! Simple, elegant and just feels and looks hi tech and quality.
All features work as expected. Some callouts:
– Pre filter (the black filter next to RO) comes included. I dint realise this. Usually companies make you buy this I think.
– I had to pay extra (inr700) for a water pressure moderator device. I have a water pressure pump that makes the water flow jerky, so the professional suggested I install that else filters get a bit abused over time.
– Preset buttons and the tray is helpful. Even though filling a bottle manually is hardly 10-20sec , having that automated so you can do other things is quite a delight.
– the blue light looks very cool. The tray already had a centre marked so the light isn’t a “must” for placement , but it sure does make the process of water filling exciting.
– IoT connection was very very seamless. Though the service professional helped me through it, it was all layed out in the app step wise. Took hardly 10-15sec. Too early to really comment on what I like here beyond the first look and connectivity. I think I’d want UC to automatically call me when filter needs servicing/repair. That’s what is promised and I look forward to. Full automation, make my life easy!
Net net, it works exactly as expected in terms of it being an RO device. The simple things done are very delightful.
Installation:
While installing a device is the easy part, honestly this gives me most anxiety. Waiting for the guy to show up, hoping he doesn’t mess up placement and leave a mess, hoping there are no leakages, etc. UC does these installations – the guy showed up on time, no hidden charges , proper invoice and quote was shared (pressure moderator) , guy was super efficient , explained things right , worked the RO a few times to see if anything needs tweaking (tds , leakage of any kind , etc). It took no time of mine. Seamless as I’d expect.
Fingers crossed, I hope I don’t have to call Uc for two years!!
Rahul Teotia –
Looks great, performs even better!
Delivery and installation – 10/10
Got it delivered the next day, Urban company automatically scheduled an appointment, installation was smooth and professionally done, left my kitchen neat and clean.
Aesthetics and Build Quality – 10/10
Neat and clean design, all black, looks apart, makes rest of kitchen look not so good 🙂
Solid overall build quality feels premium.
Funtionality – 10/10
Full integration with Urban Company app to track water quality, filter health and consumption.
Capacitive buttons are quite responsive, work well. Used to hate pushing on the tap to fill up a bottle/glass, this is much better.
Water quality – 9/10
On par with other ROs, didn’t notice a major difference in taste. But filtration tech deployed seems solid, mineral enrichment is a bonus.
Value for money – 10/10
Totally worth the money, no service for next 2 years, with touch enabled dispensing, water tray, great looks, good build quality, water quality and filter healther monitoring from the app, the price it is being offered for is really good.
Zara –
Beautiful, High-Tech, Super-functional & Affordable
 Super happy with my NATIVE M2 purchase.
Such a beautiful looking machine!
I’m super impressed with the features it came with – it is touch operated RO that comes with three dispensing options – one when you want to fill just a glass of water, second when you need to fill a bottle & third setting that I beleive dispenses 4L water at one go before turning off automatically.
Total tank capacity is 8L and I found filteration speed is great too (it’s a fast RO!!)
Super functional- no need to wait around to fill water. It automatically cuts-off water!
Also, delivery and installation experience was a breeze. UC team arrived for free installation just a day after Amazon delivered the product; game demo and set up device on my UC app. I can see status/health of all my RO filters in there. Thats pretty neat I think!
And guess what, I got a good looking steel bottle as a free gift! 😀
My final opinion- at this price point NATIVE M2 is a steal, especially since it comes with 2 yr service warranty that includes free filter changes if required. That itself is a major saving if you ask me.
Personally for me, because of high sediments in our water supply, I had to change filters twice a year with my older RO.
I’m glad if anything happens, I don’t have to pay another buck from my pocket for filter change for next 2 years! 🙂
Win win… My fancy Gizmo is in! B-)
Digvijay –
Good filter with fast service in tier 3 city
So First of all, I live in tier 3 city where urbanclap is not available. They have tied up with sharp for that part and installation was quick and quality. So yes the after sales service is available in tier 2/3 cities as well.
Machine is good and compact, tightly packaged. Although not the best build quality but is better than aquaguards. Working as intended and taste of water is good. App is helpful to show tds and life of filters.
The auto cleaning function is effective as it flushes the filters and drainage pipe flow becomes quite aggressive while doing that. Dispensing is good .
I was told the tds adjuster is not present in machine. However it came to what we are used too . From 272 to 50-60 .
Overall strongly recommended premium option.